New Zealand
All orders placed with Streetpro (phone, fax, mail, verbal, or e-mail), either directly or through a dealer, constitute the acknowledgment and acceptance of all of the conditions listed below:
Warranty and Disclaimer
Items sold by Streetpro may not be legal for street use in all districts. It is the buyer’s responsibility to comply with applicable district laws. Streetpro is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or act of nature. Streetpro does not take responsibility over buyer installation, modification, and unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. Streetpro is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.
Streetpro Fitment Guarantee
The following situations are fully covered under the Streetpro Fitment Guarantee:
Hoods:
•
Hood does not clear a stock engine
Hood does not clear a stock engine •Gap between the hood and the fenders are more than 1/4" wide on each side
Gap between the hood and the fenders are more than 1/4" wide on each side •Hood levels more than 1/4" higher or lower than the fenders
Hood levels more than 1/4" higher or lower than the fenders •Latch is 1/16" too long or too short than the stock latch, causing the hood not to latch
Latch is 1/16" too long or too short than the stock latch, causing the hood not to latch Trunks:
•Gap between the trunk and the rear fenders are more than 1/4" wide on each side
Gap between the trunk and the rear fenders are more than 1/4" wide on each side •Trunk levels more than 1/4" higher or lower than the rear fenders.
Trunk levels more than 1/4" higher or lower than the rear fenders. Lips:
•Length of the lip is 3/8" too long or too short than the stock bumper
Length of the lip is 3/8" too long or too short than the stock bumper Other situations will be dealt with on a case-by-case basis, and might qualify for full or partial coverage. Fully approved claims cover product and shipping charges. Partially approved claims cover products only.
Streetpro Appearance Guarantee
The following situations are fully covered under the Streetpro Appearance Guarantee: (Note that all Streetpro fibreglass products are hand-made, and small imperfections are inevitable. Claims guilty of abusing Streetpro's claims program will be denied immediately)
•Heavy cloudiness under the clear coat (which is only visible under the sun. Streetpro apologizes for not being able to QC every product under natural sun light)
Heavy cloudiness under the clear coat (which is only visible under the sun. Streetpro apologizes for not being able to QC every product under natural sun light) •Clear coat bubble larger than 3/8" in diameter
Clear coat bubble larger than 3/8" in diameter Other situations, including twisted or torn weaves other than around vent area, will be dealt with on a case-by-case basis, and might qualify for full or partial coverage. Fully approved claims cover product and shipping charges. Partially approved claims cover products only.
Streetpro Clear Coat Guarantee
The following situations are fully covered under the Streetpro Clear Coat Guarantee:
•Clear coat changes colour more than a full shade within 6 months (Note: like car paint, slight fading and discoloration is natural. The warranty only covers more extreme cases.)
Clear coat changes colour more than a full shade within 6 months (Note: like car paint, slight fading and discoloration is natural. The warranty only covers more extreme cases.) Other situations will be dealt with on a case-by-case basis, and might qualify for full or partial coverage. Fully approved claims cover product and shipping charges. Partially approved claims cover products only.
Installation
All products require professional installation. Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation process. All hoods require hood pins for safety reasons. All fibreglass products will not sustain any force or weight, for they could be cracked by such force or weight. Streetpro has made an effort to produce all its aftermarket products to fit the original factory vehicles as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he or she must pre-fit the parts to the vehicle before painting to ensure proper fit. There are absolutely no returns on painted products.
Customer Service
Shipping Damage
Streetpro packs all products carefully to prevent damage during shipping. However, damage may still occur occasionally. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver's presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier's damage inspector to inspect. Do not refuse shipment or return it without approval, because the buyer's right to make a damage claim may be denied. A signed receipt without any notation indemnified the carrier as well as Streetpro from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer.
All damages must be notified to carrier and the dealer within 24 hours. In cases of damage with proper notation on receipt, the carrier will determine whether to pay for repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to the distributor and is not negotiable. All disputes about the settlement amount should be addressed with the carrier. Streetpro, under no circumstances, shall be liable for the damaged product or for subsequent settlement of the claim with the carrier.
Defective Products
All products require professional installation. Minor adjustments might be necessary. These are normal body work and installation steps. Therefore it is NOT considered to be defective. In addition, most fibreglass products are hand-crafted, and no two items will be identical. Small imperfections such as wavy weaves, small bubbles, and clear coat blemishes are inevitable. Pictures are required to demonstrate true defects on products prior to return.
TERMS AND CONDITIONS
